Do you find dental visits stressful? We work hard to ensure you have as comfortable and as pleasant a dental experience as possible.

Relax before or after your treatment:

• Read one of our many magazines or books
• Use or complimentary WIFI to keep in touch with your office, answer your e-mails just surf the net.

Relax during the treatment:

• All our chairs are ergonomically designed for comfort.
• Watch a Movie or a TV program on Netflix, BBC iPlayer or YouTube.
•  Listen to your choice of music on Spotify or bring your own.

If you are a wheelchair user or just find it hard to deal with stairs, we have a street level entrance, a dedicated lift with all treatment rooms being on one level.

See our Most recent care quality commission (CQC) report

We take care of the important things even when you can’t see them!

• At Boston House we consider your safety and well being to be paramount. We adhere to the highest standards of sterilization and cross-infection control guidelines and only use the leading equipment and materials available in the UK. The design of our practice ensures that the airflow in our clinical spaces  minimise the risks of cross-infection. It is for this reason that during the Covid-19 pandemic we were allowed to carry out aerosol generating dental procedures.
• Whenever appropriate we use single use protective covers and disposable items which are then changed between each patient. However, we also take care to be as environmentally friendly as possible.
• All our staff keep up to date with the latest training and innovations and are always up to date with their “Continuous Professional Development” education.

Feedback is how we improve our services.

Please let us know where we have done well, but more importantly let us know where you think we could do better. We give the highest priority to your concerns.

You can contact us in writing, by email or by telephone.

A full copy of our complaints procedure is available on request. Further information and support can also be obtained from;

The Care Quality Commission (CQC); the CQC does not settle disputes, but your feedback about a practice helps it decide when, where and what to inspect.

Dental Complaints services (funded by the General Dental Council); tel: 08456 120 540 (Monday to Friday, 9am to 5pm)